Returns & Exchanges
Online Order
Return or exchange in store
Free 365 Day Returns
Take your order into any store with your invoice, ensure garment is unworn & tag is still attached.
Return by post
365 Day Returns
Flat rate $9.60
In store Order
Return or exchange in store
Free 365 Day Returns
Take your order into any store with your invoice, ensure garment is unworn & tag is still attached.
Please Note: We aim to process returns within 24-48hrs of receiving them at our warehouse, noting high-volume periods, especially around the holidays, could cause delays.
Did you know yd. offers free returns for online orders at any of our New Zealand stores, provided your order was made online with Credit card or Afterpay. Unfortunately we cannot process online returns in store when purchased via Paypal online.